When you will receive Gigabit Broadband

The installation of Gigabit Broadband to our tenants and leaseholders within the borough commenced in Grahame Park in Colindale on 8 February 2021.

The rollout to all Council owned homes is not expected to be completed until the end of 2025.

As the Gigabit Broadband Programme begins to include other operators and the Community Fibre timetable for rolling out across the borough is confirmed, we will announce when networks will reach different wards.

Check if you can get gigabit broadband

You can check by View broadband availability - Ofcom Checker title

What will happen

If you are one of our tenants or leaseholders, you will be contacted in advance by the service operator via letter, informing you about the upcoming installation works.

All approved operators will provide clear information for residents before installation works start on their estate or along their street. Individual households are given notice by:

• letters
• flyers
• postcards

After Gigabit Broadband has been installed

After the network has been installed, you will be contacted by the provider with information about how to subscribe and enable the service in your home.

A range of affordable service options are available to meet your needs, and while the fastest available broadband speeds might cost you more, you can find more information and the right deal to match your needs. Our BOOST team can also provide guidance on a range of affordable options, as well as improving your digital skills and confidence.

The fastest available broadband speeds might cost you more, however there are a range of affordable broadband service options that mean you could still improve your broadband connection speed, while also reducing your monthly service costs.