Contact us using a British Sign Language (BSL) video call
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You can contact Barnet online using a British Sign Language interpreter.
We use the Interpreters Live! Service, which is provided by Sign Solutions.
This is a video call service and is available:
- Monday to Thursday 9am to 5:15pm
- Friday 9am to 5pm
It’s easy to use the Interpreters Live Service:
- Go to InterpretersLive! Barnet webpage to connect to a video BSL Interpreter.
- You will then be asked to enter your name and select the Barnet service you want to contact.
- You'll then be connected to a video BSL Interpreter.
Pre-booking a BSL interpreter
You can pre-book BSL video interpreters for virtual appointments anytime.
To book your 60minute appointment, email interpreterslive@signsolutions.uk.com.
In your email, tell us the date and time you would like to use the service.
Access the service from Colindale reception
The service is also available in the reception of our Colindale office Monday to Friday, between 9am and 3pm.
For more information
- Watch the BSL guide to how to use the InterpretersLive! app
- Learn more about the minimum device requirements
- Read the user guide (PDF)
Find out how we've worked with our Deaf community
Please check out this case study video produced by SignSolutions about Barnet Council and InterpretersLive!